Tonight I worked the first Thursday evening shift ever and man, it was terrible, bonehead after bonehead calling me with crazy problems that I didn't know the answers to or basically couldn't be fixed without reinstalling their OS. Not that that is all bad, getting calls about things I need to learn about to fix is great because it keeps my mind ticking and means I can go chat to others on what to do, but hell, it is really annoying when I get it call after call and is terrible for my call stats.

Speaking of call stats, I either have awesome stats or they are failing KPIs, what is with that? One day I'll be in the top 5 in the call centre while others I'm sitting there thinking of reasons why I didn't making the minimum number for X KPI. So far I do have legitimate reasons for all of these problems, so all is ok.

Also you know what pisses me off? People with umbrellas that walk with them open in the street AND try to walk under ever bit of cover they can get. Yeah arseholes, you have an umbrella, you aren't getting wet so get the fuck outta the way for all the people that are freezing their arses off in the rain trying to stay under that tiny strip of awning. Also everyone with an umbrella is shorter than me, which results in me having to do crazy bend-over-backwards Matrix moves just to ensure that my eyeball doesn't end up on the pointy bits of everyone elses umbrellas, grr.